Alert Management
We Handle the Alerts. You Run the Business.
Alert Management is Safely’s managed service that takes the operational burden of alerting off your teams by handling day-to-day alert monitoring, triage, and escalation on your behalf. Instead of sites being interrupted by constant notifications or worse, missing the ones that matter, Safely runs a structured process that ensures alerts are responded to consistently, evidence is captured, and your organisation is only pulled in when an issue is genuinely serious or requires internal decision-making.
How It Works
Step 1
Set Alert Rules & Escalation Paths
We align thresholds, severity levels, and escalation rules to your operational standards so the right people are notified only when they need to be.
Step 2
Monitor & Triage Alerts in Real-time
Safely actively monitors incoming alerts, validates whether they are genuine issues or noise, and prioritises them by risk, asset criticality, and business impact.
Step 3
Coordinate Site Response & Resolution
When an alert occurs, the Safely team contacts the relevant site/team directly, guides the correct response steps, and tracks progress through to resolution.
Step 4
Report, Review & Reduce Noise
We provide regular alert reporting, identify repeat issues and root causes, refine thresholds to reduce false alarms, and help prevent recurring problems through proactive recommendations.
Let Safely manage the alerts, your teams focus on the operation.
Book a meeting to discuss Alert Management.